Hello there! We feel confident you will love your Red Umbrella Designs purchase, but in case you don’t:
We will gladly accept returns and exchanges for unused items in their original packaging within 30 days of an order’s ship date. Once we receive your return and verify the quality, we will process a refund, minus applicable shipping costs, to the payment method used in your original order.
We’re sorry, but the following items cannot be returned:
Red Umbrella Designs is not responsible for lost or stolen items. If the item was damaged during shipping, we will happily send another. Please email a photo of the damaged item(s) to firstname.lastname@example.org to start the exchange process.
Thank you for shopping with us and as always,
We appreciate your patience, understanding and support always -- but especially given the current circumstances! Please reach out to us if you have any questions or concerns about your order, or possible shipping & production delays during this public health crisis.